Shipping policy

At this stage, we ship within South Africa via Courier It or Internet Express couriers.

Shipping & Handling Charges are as follows:

R80 flat rate on all orders 

For same day delivery in Cape Town only, shipping fee is R100

Outlying areas, please pay R100 shipping

Unfortunately no free shipping options due to increased fuel prices. 

A tracking number and tracking details will be send to the customer after completion of the transaction. It is the responsibility of the customer to trace the parcel.

The processing time for orders is 1-2 business days. After that, delivery time within South Africa is 2-5 business days, depending on distance or whether delivered to outlying area. Please keep in mind that during holidays, this time may vary. Thank you for your patience. Please place your orders timeously. Suppliers might be out of stock, but we’ll endeavour to keep stock levels up and will notify you when out of stock items are back in stock.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from the courier to the local carrier or air and ground transportation strikes or delays, nor any extra fee’s, customs or back end charges or losses once the package has exited the myHealing warehouse.